Shipping policy

All orders over $50 have the option of free shipping.

We aim to dispatch orders from our warehouse in Gold Coast one business day from time of purchase, although this can be delayed due to item availability or seasonal backlog.

Estimated shipping times are between 1-3 business days depending on the service you select at checkout, however during busy periods shipping can take up to 7 days.

All orders offer free shipping over $50. The free shipping option will be available at checkout if you reach the minimum amount. Free Shipping is standard shipping only which you need to all 3-5 working days for delivery.

Our express shipping option which is available at checkout is our fastest method of shipping which is normally overnight if ordered are received before 1pm on a business day.

Please be advised that we do not offer international shipping to countries outside of Australia.

Startrack Delivery delays may be experienced

12th August 2021

Extended COVID-19 restrictions in various states are impacting some of our delivery operations, including air freight capacity. Our delivery network has also been affected by increased online shopping activity, meaning in some areas we are seeing parcel volumes similar to Christmas 2020. Delays may be experienced as a result.

We remain fully committed to continuing delivery throughout our network as safely and quickly as possible. Visit Startrack website to track your item and review the delivery options available to you.

We thank you for your patience and will keep you updated as we closely monitor the effect of any restrictions on our services.